- Payment methods we accept
- How deposits and withdrawals flow
- Limits, currencies and fees
- Verification and account checks
- Processing times and queues
- Common payment issues we resolve
- Responsible payment practices
- Our payments wrap-up
Payment methods we accept
The cashier offers a selected range of methods so deposits and cashouts transfer through known rails. Cards remain the everyday choice for most of our players, electronic wallets cover players who prefer a separate balance, bank transfer handles higher sums, and Bitcoin is available for there who already hold crypto. Each option on casino cashback is set up for the same result: funds arrives in your playing balance or reaches your verified account without unnecessary detours. We publish the practical mechanics instead of marketing shorthand so you can match the method to your needs before you commit a cent.
Here is the at-a-glance comparison our finance team maintains up to date. All minimums are the smallest single transaction our cashier supports on every rail.
| Method | Example deposit minimum | Typical processing time | Fee |
|---|---|---|---|
| Visa / Mastercard | 10 EUR | Instant for deposits; 1–3 banking days for withdrawals | None from our side |
| E-wallets (Skrill, Neteller) | 10 EUR | Instant for deposits; under 24 hours for withdrawals | None from our side |
| Bank wire transfer | 50 EUR | 2–5 banking days both directions | None from our side |
| Bitcoin | 0.0002 BTC | After network confirmations, usually under 1 hour | Network fee only |
How deposits and withdrawals flow
Each deposit follows the same four stages on our side: you select the method, you set the amount within the published range, our system routes the request to the processor, and the funds land in your account balance. Withdrawals mirror that path in reverse, with one further step on our end because we offer a payout review before the request departs our cashier. Knowing the stages helps there plan around weekends, bank holidays and processor cut-off times, which is why we set out them rather than leave them guessed.
The next table presents the standard stages your money moves through in every direction.
| Stage | Deposits | Withdrawals |
|---|---|---|
| 1. Method selection | Pick a registered method in the cashier | Pick a method already used for deposits, or add a new one |
| 2. Amount and confirmation | Enter amount, confirm currency, accept terms | Enter amount inside available balance, confirm payout |
| 3. Internal review | Light automated checks | Full payout review by our payments team |
| 4. Funds released | Balance is updated, game history is written | Funds leave our cashier towards your provider |
Limits, currencies and fees
Limits on our side appear in two tiers. The minimum is fixed per method, as shown in the table above, and the maximum scales with your verification status and the rail you pick. Unverified accounts work well for everyday play, while thoroughly verified accounts unlock elevated single-transaction and daily limits. We keep our fee schedule flat: no deposit fee from our casino, no withdrawal fee on cards, electronic wallets or bank account transfer, and only the network fee applied to Bitcoin transactions.
Currencies follow the same logic. EUR is the account base, GBP and USD are supported on most methods, and Bitcoin settles at the on-chain rate at the moment your transaction is signed. When a conversion between currencies is unavoidable we use the published daily rate and show the converted amount in your cashier prior to confirming.
Verification and account checks
Verification of the account is the step that protects each side of a payment. We ask for a government ID, a proof of address no older than three months, and, for card users, a masked photo of the card showing solely the first six and last four digits. The review usually completes within 24 hours once all three documents are uploaded, and our team only contacts you if a document is unclear or expired.
We run these checks because payment processors, card schemes and anti-funds-laundering rules require them. According to the Financial Action Task Force, jurisdictions implementing its recommendations have grown to cover most major cross-border payment corridors, which is the wider reason our cashier cannot skip the verification stage even for repeat players.
Processing times and queues
Deposit processing is largely instant, because the work happens at the card scheme or wallet provider. Processing of withdrawals is where our team earns its keep: every withdrawal request sits in our internal queue, is checked against your wagering status and any active offer conditions, and is then released to the selected transaction route. Card payouts usually clear within one to three banking days after release, electronic wallets inside 24 hours, bank payments within two to five days, and Bitcoin after the required network confirmations.
Queues are reviewed in the order they arrive and are staffed across two working shifts, which keeps payouts moving even when a single provider slows down. If a withdrawal is held for a manual review we send a clear email explaining what we need from you, so the request does not stall silently in the queue.
Common payment issues we resolve
Most payment queries our support team sees fall into a small set of patterns. A card deposit displays as pending because the issuing bank flagged an unfamiliar merchant, an electronic wallet refund comes back to a closed account, a bank account transfer arrives a day late because of an intermediate correspondent bank, or a Bitcoin transaction waits for additional confirmations during a congested period. Every case has a fix we can guide you through.
The fastest path is to keep your cashier details current and to reply to any document request the same day. Our payments agents work alongside support seven days a week, so even the unusual cases, like a partially settled withdrawal or a duplicated deposit, are resolved by a person rather than a script.
Responsible payment practices
Deposit limits, loss limits, playtime reminders and time-out tools are all available directly from your player profile, alongside a full self-exclusion option that blocks access and refunds every withdrawable balance. We apply these settings at the payment layer as well, so a lowered limit on deposits takes effect on the next transaction instead of after a cooling-off delay.
Members who want a second look can request a statement of every deposit and withdrawal in a selected period, exported as a PDF. That statement, accompanied by the limits above, gives our players a simple view of their spending without needing to sift through monthly bank lines.
Our payments wrap-up
The cashier is built around four methods, four clear stages and one flat fee policy, which keeps payments in and payouts out predictable for our members. The details in the tables above match the details finance reviewers works with every day, so what you read here is what you experience at our cashier. When a question falls outside the published flow, our payments agents are the next point of contact.
